Need to process device returns regularly? LaptopReturn+ is your answer. Enjoy discounts on Laptop Return Credits, access to our Partner Portal, Enhanced Employee Notifications, additional device return types, and more.
Single Laptop Return
$89
Perfect for low volume or testing our service.
Popular
10 - 50 Laptop Returns
From $82 per return
Enjoy discounts on Laptop Return Credits that never expire, access to our Partner Portal, Enhanced Employee Notifications, additional device return types, and more.
51+ Laptop Returns
From $72 per return
Includes all features of LaptopReturn+ along with additional discounts, device storage, reprovisioning, redeployment and more.
LaptopReturn+ Key Features:
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Credits Never Expire
Use your credits as needed, when you need to add more, you can do so easily in the LaptopReturn+ Portal.
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Pricing Discounts
Pricing that scales with your needs. Discounts up to 20% off depending on how many credits you purchase. You’ll also enjoy lower pricing for insurance.
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Partner Portal
Use the LaptopReturn+ Partner Portal to submit new requests, track open returns, view return history, reporting and more. Access includes unlimited users from your organization.
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Bulk Requests & API
For high-volume partners, submit return requests via CSV upload or via our API.
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24 Hour Turnaround
Return requests will be processed and materials sent to your employee within 24 hours on normal business days.
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International Returns
LaptopReturn+ Partners have access to international device returns. Pricing for international returns depends on employee and final destination locations.
How to use LaptopReturn+
See how easy it is to use the Partner Portal.
Employee Experience & Notifications.
✺ Frequently asked questions ✺
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To use LaptopReturn+ you simply purchsae device return credits upfront, the credits never expire and the more credits you purchase the lower the price for each return:
10-20 Credits: $85 each
21-50 Credits: $82 each
51-100 Credits: $80 each
101-250 Credits: $77 each
251+ Credits: $73 each
You can optionally add Insurance ($2.50 per $500 of insurance) or Signature on Final Delivery ($5 per return) as well. LaptopReturn.com does not make any profits on these add-ons. We simply pass our cost onto you.
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You can submit return requests within the LaptopReturn+ portal either 1-off or via a bulk upload.
You can also use our API for free to automate the return request process.
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We also support International returns via the LaptopReturn+ portal.
You can submit an International Return Request via the International Returns Dashboard.
If the cost is higher than our standard international rates ($150 for Canada and $350 for EMEA) we'll let you know and share a quote.
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After an employee packs their device, they can either drop it off at a local post office or schedule a free pickup.
*Free pickup applies to USA returns only. International Returns can be dropped off at a UPS or FedEx drop point.
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No return credits do not expire. You simply use them as needed and when you get low you are able to purchase more within the LaptopReturn+ portal.
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Employees will receive notifications from us via email as well as SMS messages if you provide a cell phone number.
Employees hear from us when:
1. We ship the empty return kit to them
2. When the kit is delivered to their home
3. Reminders to ship their device
4. Confirmation that the device is in transit to their employer
5. Confirmation that the device has been returned