Bulk Laptop Retrieval Services
Manage device returns at scale.
Whether you're offboarding one employee a week or fifty a month, LaptopReturn.com makes it easy to manage ongoing laptop returns without lifting a finger.
How it works:
1. Buy Laptop Return credits upfront
Save time and money with discounted pricing. Credits never expire—and you only pay for what you use.
2. We ship kits directly to employees
Each kit includes a pre-labeled box, clear instructions, and a tamper-evident seal. We handle shipping, tracking, and follow-ups via email + SMS.
3. Track everything in one place
See real-time updates on every return—from kit delivery to final receipt.
4. Choose what happens next
We can send them to you or securely wipe, store, resell, or recycle each device—just tell us what you want done when it arrives.
Ready to simplify returns?
Why use LaptopReturn.com?
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No more wasting time chasing ex-employees
We handle outreach and reminders so your team doesn’t have to play IT detective.
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Eliminate the hassle of sourcing boxes + labels
We ship a ready-to-go kit directly to the employee—no packing or prep on your end.
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End-to-end visibility for IT and HR teams
Track every device return from shipped to received, all in one place.
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A smooth return experience—for them and for you
Employees get clear instructions and reminders; your team gets peace of mind.
How to use the LaptopReturn.com Portal
Create and track return requests in seconds.
Employee Experience & Notifications.
Trusted by hundreds of teams who took laptop returns off their plate—for good.
✺ Frequently asked questions ✺
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To use LaptopReturn.com you simply purchsae device return credits upfront, the credits never expire and the more credits you purchase the lower the price for each return:
1-9 Credits: $89 each
10-20 Credits: $85 each
21-50 Credits: $82 each
51-100 Credits: $80 each
101-250 Credits: $77 each
251+ Credits: $73 each
Canada Returns: $145 each
You can optionally add Insurance ($2.50 per $500 of insurance) or Signature on Final Delivery ($5 per return) as well. LaptopReturn.com does not make any profits on these add-ons. We pass our cost onto you.
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You can submit return requests within the LaptopReturn+ portal either 1-off or via a bulk upload.
You can also use our API for free to automate the return request process.
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We also support International returns via the LaptopReturn+ portal.
You can submit an International Return Request via the International Returns Dashboard.
If the cost is higher than our standard international rates ($150 for Canada and $350 for EMEA) we'll let you know and share a quote.
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After an employee packs their device, they can either drop it off at a local post office or schedule a free pickup.
*Free pickup applies to USA returns only. International Returns can be dropped off at a UPS or FedEx drop point.
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No return credits do not expire. You simply use them as needed and when you get low you are able to purchase more within the LaptopReturn+ portal.
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Employees will receive notifications from us via email as well as SMS messages if you provide a cell phone number.
Employees hear from us when:
1. We ship the empty return kit to them
2. When the kit is delivered to their home
3. Reminders to ship their device
4. Confirmation that the device is in transit to their employer
5. Confirmation that the device has been returned